Terms and conditions of saleTerms and conditions of sale

  1. Goods are sold and delivered on our premises and always travel at the purchaser’s risk, even if exceptionally sent carriage paid.
    We are therefore not liable for damage, breakdowns, shortages or anything else that may occur after the goods have left our premises. It shall be the sole responsibility of the purchaser or consignee to check the condition of the goods and their weight, to be carried out at the time of collection, so as to be able to exercise any reservations against the carrier, even in sales exceptionally carried out carriage paid.
  2. Our delivery terms are not binding and, in the event of any delay in delivery of the goods ordered by us, the purchaser shall only be entitled to cancel the order, limited to the delayed goods, provided that the cancellation of the order is received by us by registered letter before the shipment of the said goods by us. Any delays in the delivery of a product exclude the buyer’s right to claims for compensation, or any other action against us.
  3. We shall not be liable for partial or total non-performance, mishaps, inconveniences or defects due to force majeure or serious events such as: difficulties in obtaining supplies of raw materials and energy sources, machinery breakdowns, suspension, even partial, of motor, rail or sea traffic, requisitioning of means of transport, conscription of personnel, epidemics, strikes and lockouts and any other event beyond our control. We shall not be liable for damage or injury resulting from breakages or other inconveniences caused by improper use of our products or other causes for which we are not responsible.
  4. Any complaints about the goods must be reported no later than 8 days after receipt of the goods, exclusively by registered letter to our head office.
  5. Delays or other ways of reporting the complaint shall result in the loss of any rights of the purchaser. Defects or discrepancies reported to us within the time limits and in the manner indicated shall be subject to our unquestionable verification. If recognised in whole or in part, they shall only entitle the purchaser to free replacement of the material recognised by us as unsuitable, upon its full return, and with the exclusion of the purchaser’s right to terminate the contract or to claim compensation or indemnity of any kind.
  6. No material may be returned to our premises without our written consent.
  7. Payments must be made exclusively to our head office in accordance with the agreed terms and conditions. Payments may not be suspended or delayed, even in part, for any reason whatsoever, on penalty of forfeiture of all rights of the purchaser.
    If payment is delayed, even in part, we shall be entitled to terminate the contract, without prejudice to our other rights. The purchaser will no longer be able to benefit from any ‘cash in hand’ discount agreed when the order is placed. Instead, it will have to pay interest at the average rate charged by the major banks, from maturity to settlement, reserving to us the right to draw drafts for the amount due, plus interest, collection charges and duties.
  8. Any costs and expenses of the contract, stamp duty, registration, etc., shall be borne exclusively by the purchaser.
  9. For any dispute the only competent Court is the Court of Milan.
  10. The data you have provided us with, by consenting to their processing, will be used in accordance with art. 13 of Legislative Decree 196/03 (privacy legislation) in order to allow us to carry out the informative, administrative, commercial and accounting tasks connected with the contractual relationship. A full copy of the privacy policy can be viewed at the following web address: www.moletiac.com.